Thursday, March 8, 2018

Alexa’s unprompted laughing →

Shannon Liao for The Verge:

Over the past few days, users with Alexa-enabled devices have reported hearing strange, unprompted laughter. Amazon responded to the creepiness today in a statement to The Verge, saying, “We’re aware of this and working to fix it.”

Later on in the day, Amazon said its planned fix will involve disabling the phrase, “Alexa, laugh,” and changing the command to “Alexa, can you laugh?” The company says the latter phrase is “less likely to have false positives,” or in other words the Alexa software is likely to mistake common words and phrases that sound similar to the one that makes Alexa start laughing. “We are also changing Alexa’s response from simply laughter to ‘Sure, I can laugh,’ followed by laughter,” an Amazon spokesperson said.

This is pure hilarity, and it proves we give these personal assistants way too much credit. We’re in the relatively early days of this kind of interaction, yet we get upset when they can’t understand us perfectly. Of course they can’t — they’re computers!

A hotter topic than ever right now is that Siri is dumb, but in my experience, Siri, Google Assistant, and Alexa have very similar abilities when it comes to understanding and interpreting.